FAQ

General FAQ

Plum is a non-bank commercial real estate lender specializing in loans from $1-25 million nationwide. Plum’s team includes experienced professionals with backgrounds in technology, lending, commercial real estate, banking, consulting and investing that have come together to create a next generation financial technology company.

Plum allows borrowers to obtain commercial real estate loans through a technology-driven platform and simplified application process. Our clients benefit from access to a diverse array of loan products and terms, transparent application and underwriting processes, quick funding timelines, and a first class client experience.

We are a platform lender that offers borrowers access to a wide array of loan products and terms. Additionally, our technology-based approach makes the application, underwriting and closing processes faster, more automated and less cumbersome for our borrowers. Because we are not a bank, we have no deposit requirements or other strings that are attached to our loans.

Plum was founded in 2014 and has been arranging financing since 2015.

Yes, of course! We are just a phone call or email away. While moving many of the traditionally paper-intensive processes online has helped us streamline things, we recognize it may not be ideal for everyone and are happy to work with you in any way that you prefer. Just call us at 415-230-5600 or email us at hello@plumlending.com.

Borrowing FAQ

The Plum loan approval process is easy, confidential, and much less time consuming than that of traditional lenders. To get started, please select Get Your Quote and tell us about your interest in a loan. Our commercial real estate experts will work with you to find the financing that’s right for your situation. You will need to provide us with various documents, but we only ask for the minimum that’s required at each stage of the process. You can submit everything through our secure document portal , but you can do this offline if you prefer. We are always available to discuss your needs and concerns.

No. At this stage of the process we will not need to make a credit inquiry and will not require your social security number.

No, there is absolutely no cost or obligation for you to submit an application.

The Plum team will review your submittal and respond to you immediately to gather any needed information and to discuss a pre-qualified rate and loan amount. We do not share or sell your information with anyone. For more information, please see our Privacy Policy.

Plum currently offers commercial real estate loans for acquisition and refinance with non-recourse financing options available. Loan amounts range from $1 million – $25 million for permanent financing and we have the ability to make larger loans on a case-by-case basis.

Plum currently lends on retail, office, industrial, self-storage, manufactured housing, hospitality and multifamily properties for commercial purposes. We do not lend on residential properties nor are we offering construction financing at this time.

We lend in markets nationwide.

Timing to close depends on the terms of the individual loan, and we realize timing is critical to our clients. Through technology and data automation we are consistently shortening the time it takes to close loans. We will fund as soon as underwriting and processing are complete and we strive to close within 45 days after receipt of your loan application.

Rates are subject to a variety of factors and change frequently, and we’ll need some information in order to give you a customized quote. Please select Get Your Quote, provide us with some initial information and we will promptly contact you to discuss the terms of your loan. Or feel free to give us a call at 415-230-5600 to speak to someone immediately.

There may be a market rate origination fee for certain transactions which would range somewhere between par to 1% of the overall loan amount. The amount of the origination fee varies depending on the type and terms of the loan.

The maximum amount we lend is subject to a variety of factors, such as market strength and property condition, but currently we are able to lend up to 75% LTV/LTC.